Terms and Conditions


Travel Credits Terms and Conditions

These Terms and Conditions outline the details of TravelbyBit Travel Credits that are offered to TravelbyBit customers. To be eligible to receive Travel Credits, the customer must be over 18 years of age and must have a valid account with TravelbyBit. Travel Credits can be used toward purchasing travel products on the TravelbyBit website (https://travelbybit.com) (the "Site") and are obtained through promotions and refunds.

The customer must comply with these Terms and Conditions for the Travel Credits be valid. By confirming the booking on the Site using Travel Credits, the customer agrees to be bound by these Terms and Conditions. TravelbyBit's Booking Terms and Conditions apply for any bookings made using Travel Credits. The Terms of Use also apply when using the Site to redeem Travel Credits.

Travel Credits are valid for twelve (12) months from the date of issuance. Travel Credits are only redeemable for travel products advertised on TravelbyBit and cannot be redeemed for cash, cryptocurrency, or any other form of consideration. Travel Credits cannot be transferred between accounts.

Travel Credits will be redeemed at the check-out page automatically if the booking is eligible for discount using Travel Credits. The booking price must be equivalent to or greater than AU$150 in order for the Travel Credits to be applied to the booking.

If a customer cancels a booking after it has been finalised using Travel Credits, the Travel Credits are deemed to have been redeemed and cannot be redeemed again. If the transaction is approved for a refund, the customer will receive the approved refund in the form of Travel Credits. In the event that TravelbyBit initiates a booking cancellation for any reason, TravelbyBit will decide, at its discretion, whether the Travel Credits will be refunded to the customer.

If the law in the state or country of a customer's residence prohibits the provision of Travel Credits to the customer, it will be decided, at TravelbyBit's sole discretion, whether the Travel Credits will be void or adapted to comply with the relevant laws or regulations.

TravelbyBit reserves the right to modify the Travel Credit Terms and Conditions at any time at its discretion with or without notice. If a customer is found to be acting in breach of these Terms and Conditions, or in an illegal, deceptive or fraudulent manner, TravelbyBit reserves the right to render the customer's Travel Credits void and disqualify the customer from receiving Travel Credits in the future.

The customer agrees to release TravelbyBit and any of its affiliates from all liability associated with the earning, redemption and use of Travel Credits, including any Travel Credits that are lost, stolen, destroyed, or otherwise compromised.

By agreeing to these Terms and Conditions, the customer consents and authorises TravelbyBit to collect, use and disclose any relevant information collected by TravelbyBit to: provide services to the customer, including the facilitation of third party travel services and administration of Travel Credits, and; improve the customer service provided by TravelbyBit or any of its affiliates through marketing, research and product development. This information will be handled in accordance with TravelbyBit’s Privacy Policy.

These Terms and Conditions are subject to Australian law, and nothing contained within these Terms and Conditions is intended to restrict or exclude the rights of a customer under the Australian Consumer Law. TravelbyBit makes no guarantees, warranties, or representations of any kind in relation to the provision of Travel Credits, except where a particular guarantee or warranty cannot be excluded under applicable law. Any dispute or claim arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of Australia.