Terms and Conditions
Referral Program Terms and Conditions
1. Obtaining the Referral Bonus
The Referrer and Referee will each receive US$10 when a referral is successfully completed.
A successfully completed referral must satisfy both of the following requirements:
(ii) The Referee completes an Eligible Booking.
The Referrer and Referee will each receive the Referral Bonus in the form of Travel Credits following the completion of the Referee’s Eligible Booking.
A Referee can only register using a referral link once, and a Referrer can have a maximum of 10 Referees sign up using the Referrer’s referral link. The total Referral Bonus amount redeemable per Participant is therefore limited to US$220 (one as a Referee, 10 as a Referrer). Referrers and Referees cannot be the same person.
2. Eligible Bookings
For a booking to be an Eligible Booking for the purposes of The Program, the following requirements must be met:
(i) The booking must be booked and purchased via the Site, and;
(ii) The Referee must complete the flight or stay. For flight bookings, the Travel Credits will be awarded after the Referee has completed their flight. For hotel bookings, the Travel Credits will be awarded after the Referee has completed their stay.
Please note that no Travel Credits will be awarded before the reservation is considered an Eligible Booking, as per the above requirements. If the reservation is cancelled, neither the Referrer nor the Referee will receive Travel Credits, as that referral will be deemed incomplete.
3. Travel Credit Balance and Redemption
Once the Referee has used the referral link to create an account and place a booking, the Travel Credit information can be viewed in both the Referrer and Referee’s account pages. Below the total Travel Credit balance is a breakdown of how the Travel Credits were received (the “Type”) and its status. The Type, in the case of referrals, will be ‘Referral Bonus’. The status will either be ‘Processed’ or ‘Pending’, depending on whether an Eligible Booking has been completed or is yet to be completed. Processed Travel Credits will also display the date the Travel Credits were received. Please note that Travel Credits expire 12 months from the date they were credited to the customer’s account.
Once a customer has a Travel Credit balance above AU$0, Travel Credits are automatically redeemed when a booking on the Site is made. Before the customer makes a purchase, the booking summary page will show the total price of the booking, the amount of Travel Credits that will be deducted from the total price of the booking, and the subsequent outstanding amount.
If a Participant has made a booking partially or in whole using Travel Credits and has cancelled the booking, only the actual amount paid by the user will be refunded if the cancellation is approved for a refund under our Booking Terms and Conditions. The Travel Credits used in the initial booking will not be refunded. Customers who made their booking in cryptocurrency and have had their refund approved will have their accounts credited with Travel Credits equivalent to the final refund amount.
Travel Credits are only redeemable for travel products advertised on TravelbyBit and cannot be redeemed for cash, cryptocurrency, or any other form of consideration. Travel Credits cannot be transferred between accounts. Any additional taxes or charges that arise due to TravelbyBit crediting the Participants with the Referral Bonus will be the sole responsibility of the Participants.
For more information on Travel Credits, please visit https://travelbybit.com/travel-credits-terms-and-conditions.
4. Referral Links
Referral links are only permitted to be used for personal and non-commercial purposes. If TravelbyBit reasonably suspects that a Participant is distributing referral links for commercial or other purposes that are deemed to violate the integrity of The Program, TravelbyBit may, at its discretion, decide to remove the customer from The Program, resulting in the Participant’s Travel Credit balance obtained from The Program being forfeited. This includes paying to advertise referral links, distributing referral links by using bots or other automated systems, or mass messaging the referral link to strangers through any channel.
The Referee may only use one referral link when creating their account. Only the Referrer whose link was actually used by the Referee to sign up will be eligible to receive the Referral Bonus. No other referral links or incentives, whether obtained from TravelbyBit or elsewhere, may be combined in conjunction with The Program.
5. Information Shared Between Referrers and Referees
As part of the Program, TravelbyBit may share the Referee’s name with the Referrer to inform the Referrer about the status of the Referee’s Eligible Booking. This is solely done for informational purposes. No additional information about the Referee’s booking other than its status (Pending or Processed) will be disclosed to the Referrer. In the event that the Referee does not wish the Referrer to receive the status of their booking, the Referee should not participate in The Program.
6. Changes to The Program and User Accounts
TravelbyBit may, at its discretion, temporarily or permanently change or discontinue The Program, or a customer’s ability to participate in The Program. If a customer is found to be acting in breach of these Terms and Conditions, or in an illegal, deceptive or fraudulent manner, TravelbyBit reserves the right to render the customer's Travel Credits void and disqualify the customer from receiving Travel Credits in the future. To determine if any such breach has occurred with respect to referral activities, TravelbyBit reserves the right to investigate all referral activities and make a decision based on these findings. TravelbyBit may also increase, decrease, or otherwise amend the range of products and services that can be redeemed in exchange for Travel Credits at any time.
7. Updates to these Terms and Conditions
TravelbyBit reserves the right to modify the Travel Credit Terms and Conditions at any time at its discretion with or without notice. Any changes will be immediately effective from the time the changes are published on the website. Changes can be made without prior notice and without externally communicating these changes outside of the webpage where these Terms are displayed on the Site. Participation in the Program following any changes will be deemed to constitute acceptance of the updated Terms and Conditions.
If you believe that your Travel Credit balance is inaccurate or has not been updated, please contact us via the support page and provide us with any relevant information in relation to your account. The decision regarding the balance will be made at TravelbyBit’s discretion and will be final.
Where a provision or part of a provision of The Program is deemed to be void, invalid or unenforceable, that provision or part of the provision will be withdrawn in that instance. The enforceability of the remaining provisions will not be affected.
These Terms and Conditions are subject to Australian law, and nothing contained within these Terms and Conditions, is intended to restrict or exclude the rights of a customer under the Australian Consumer Law. TravelbyBit makes no guarantees, warranties, or representations of any kind in relation to the provision of Travel Credits, except where a particular guarantee or warranty cannot be excluded under applicable law. Any dispute or claim arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of Australia.